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2018 CMSNational Training Program
(NTP) Workshops

Kansas CityKansas City

July 31 – August 2, 2018

New YorkNew York

August 6 – 8, 2018


August 14 – 16, 2018


September 5 – 7, 2018


September 11 – 13, 2018

Agenda Updates and Registration
New Registration on a laptop

You asked and we listened! At the 2018 CMS National Training Program (NTP) Workshops, you can expect 2 ½ days of tailored training to meet a variety of learning needs. Whether you’re building a foundation of basic Medicare knowledge, or you want to expand your expertise, there’s something for everyone.

You’re welcome to attend the entire 2 ½ -day workshop, or you can choose to attend only the days that meet your varied interests and needs. Day 1 provides the basics, Day 2 has cross-cutting information including legislative and program updates, and Day 3 provides a deeper dive into more advanced topics. It will be helpful if you bring a laptop or tablet to participate in the casework activities.

Day 1 – Understanding Medicare – A full day of Medicare basics including: Eligibility and enrollment, costs, and coverage in Original Medicare, Medicare Advantage, Medicare prescription drug coverage, Medicare Supplement Insurance (Medigap) Policies, and information on other helpful programs. This interactive curriculum is for those who are learning the basics, want a refresher, or want to use the material to train others.

Day 2 – Medicare—Beyond the Basics – Learn about legislative and programmatic updates, the Medicare Plan Finder tool, Coordination of Benefits, how to help fight fraud and abuse, helpful resources, and hear from other agencies (like Social Security).

Day 3 – Medicare Advanced Topics – A half-day interactive session to discuss and review topics such as Medicare and Health Savings Accounts, ambulance coverage issues, and more. Topics are based on survey feedback.

How To Register

Registrations are considered on a first-come, first-served basis until each workshop reaches capacity. Registration forms can be completed either online or via fax. Once your registration is submitted, you will receive a confirmation email within 5 business days if you have been accepted to attend the workshop. The email will come from; please adjust your spam folder to receive the email. Hard copy registration forms can be submitted via fax to Attn: CMS Registration at (240) 485-1717 or via email to

Note: The Workshops don’t fulfill the certification requirements for Marketplace Navigators or other assisters, or for agents and brokers. It’s not provider-focused and doesn’t cover billing. Provider-focused information is at

Meeting Materials
Meeting Materials

All materials will be available electronically for download approximately 2 weeks before each workshop. You can download the files to your laptop, tablet, or USB. If you print session materials to bring with you, we recommend printing in handout format (3 slides per page, 2-sided if possible) to save paper. We will continue to provide access to all CMS NTP materials, including the full set of Training Modules (PowerPoint© presentations with notes), activities, and job aids for you to use to train others or refer to after the workshop. You may want to bring a notebook if you don’t bring hardcopies so you can take notes.

Please Note:

Day 1 – A helpful workbook will be provided at the workshop.

Day 2 – A workbook won’t be provided. You can download materials to a device for viewing, or print a copy and bring it with you.

Day 3 – A helpful workbook will be provided at the workshop.